Being customer-oriented
An evaluation was given to business support centers
In order to improve the professional skills of the personnel, the level of formation of professional knowledge, encourage initiative and business activity, RCE held a competition "Best Business Support Center" at the end of 2015.
Competition Commission has assessed the work of BSC on the basis of the following criteria: involvement of businessmen and the public with an entrepreneurial initiative to BSC and provision of consultancy services to them, the use of the instruments of non-financial business support, project support in terms of obtaining permits, opening a business, assistance in the drafting of documents (business plans, agreements, declarations, etc.).
The winner was determined by the highest results of the planned performance of BSC. The Commission gave scores for each performance indicator during the evaluation. As a result, the highest scores were given to branches at Shcherbakty, Uspenski, Irtysh, Lebyazhye, Pavlodar districts and the town of Ekibastuz. Kachiry branch of RCE won the title of the best business support center in the region and the winner of a victorious cup.
Since the beginning of 2015, the branch of the Chamber in Kachiry district held more than 800 consultations and provided support to more than 700 clients of small and medium-sized businesses. Managers of the BSC quickly solve the most pressing issues of business. Including advice on existing instruments of the state support and the full support in obtaining permits for both budding and existing entrepreneurs. Accompaniment with a positive result of 50 projects totaling 104.1 million tenge.
The branch of the Chamber efficiently interacts on the principle of "one window" with the institutes of business development, rural credit associations, consulting centre "Kazagromarketing", second-tier banks.
This contest will be scheduled on a quarterly basis.
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